Associate Director - Business Banking

ABOUT THE TEAM

Our Business Banking team supports some of the UK’s most exciting scale-ups and complex mid-market businesses. We combine smart technology and data with the human judgement, speed and personal service OakNorth is known for.

ABOUT THE ROLE

OakNorth was built by entrepreneurs, for entrepreneurs — and we’re looking for an ambitious, well-connected commercial operator to help take our Business Banking proposition to the next level. As Associate Director, Business Banking, you’ll be at the heart of our growth. You’ll find and win brilliant new customers, build trusted relationships with founders and finance leaders, and expand OakNorth’s presence across mid-market businesses and their trusted advisors. This isn’t a role for someone who wants to work from a fixed playbook. We want someone entrepreneurial: a natural relationship builder who spots opportunities, creates momentum and turns ambitious ideas into commercial results. You’ll have the ownership and platform to make a visible impact — for our customers, our team and OakNorth.

WHAT YOU’LL DO

• Win ambitious new customers: Identify, engage and convert complex mid-market businesses from £2-100m turnover for their day-day operational banking and deposits.
• Build relationships that matter: Become a trusted partner to founders, CEOs, CFOs and trusted advisors by understanding their ambitions and helping them navigate the opportunities and challenges of growth.
• Grow customer value: Deepen existing relationships, increase product adoption and deposits, and ensure customers get greater value from OakNorth as they scale.
• Make OakNorth impossible to ignore: Be a visible and credible ambassador for the brand, strengthening our position as the go-to banking partner for ambitious growth businesses.
• Influence the strategy: Collaborate with Product, Marketing, Operations and other teams to remove friction, solve customer problems and help shape the direction of our offering.
• Show up where it counts: Represent OakNorth at the events, communities and conversations shaping the UK’s entrepreneurial ecosystem — and create new ways for us to connect with it.
• Bring the outside in: Stay close to customers, competitors and market shifts, turning insight into ideas that sharpen our proposition and accelerate growth.
• Challenge the status quo: Keep looking for smarter, faster and more effective ways to win customers, build our network and improve the experience we deliver.
• Own the outcome: Take accountability for your pipeline, relationships and commercial results, bringing pace, energy and discipline to everything you do.

YOU’LL BE A GREAT FIT IF YOU HAVE…

• A strong track record in a commercial, sales or relationship-focused role within banking, fintech or Financial SAAS business.
• Used to working in a start-up environment and able to adapt within a fast-moving, high-growth environment.
• An entrepreneurial mindset — you spot opportunities, act with urgency and enjoy building rather than simply following an established playbook.
• A deep understanding of what founders and CFOs need from a banking partner.
• A strong network across mid-market businesses and their trusted advisors to be able to grow the OakNorth brand within.
• Proven success building new relationships, opening doors and turning networks into meaningful commercial outcomes.
• Strong commercial instincts and a results-focused approach, with the confidence to own ambitious targets.
• Natural curiosity and the ability to quickly understand a customer’s business, ambitions and challenges.
• Excellent communication and influencing skills, with the credibility to engage senior decision-makers and represent OakNorth externally.
• A collaborative, low-ego approach and the ability to work across teams to get things done for customers.
• Comfort operating in a fast-paced, founder-led environment where priorities move quickly and success is measured by impact.
• A genuine appetite to challenge conventional business banking and help build something exceptional.

WHAT WE OFFER OakNorth is for people who want to make a visible difference. We move with pace, stay close to our customers and give talented people the ownership to turn ambitious ideas into real outcomes. You’ll join a business with the energy of a scale-up and the reach and responsibility of a bank. You’ll have the freedom to build your market, expand your network and help shape a Business Banking proposition designed around the UK’s most ambitious companies. Due to a high volume of applications, we may decide to take down this advert early. Please submit your application asap