Technology Owner, Workplace Enablement

Now, about this opportunity… As our Technology Owner, Workplace Enablement, you'll play a critical role in shaping and delivering the technology experience across Judo. You'll be accountable for the strategy, delivery, operational performance and continual improvement of Judo's workplace technology services, ensuring our people have secure, reliable and seamless access to the tools and technologies they need to do their best work. Leading a small internal team and a portfolio of strategic technology partners, you'll bring together workplace technology leadership, service ownership, supplier management and commercial oversight to deliver exceptional outcomes across the business.

This is an exciting opportunity to influence the future of Judo's digital workplace, driving improvements that support employee productivity, operational resilience and continued growth. If that excites you, this just might be your dream job:

• Owning and evolving Judo's Workplace Technology roadmap, service strategy and technology standards
• Leading the delivery and performance of workplace technology services across End User Computing, Microsoft 365, collaboration technologies, networking and office technology
• Driving continual improvement initiatives that enhance employee productivity and technology experience
• Evaluating emerging technologies and identifying opportunities to modernise, simplify and automate workplace services
• Ensuring workplace technology services remain secure, resilient, scalable and aligned to business needs
• Managing strategic technology suppliers and service providers against agreed KPIs and service levels
• Leading service reviews, governance forums and continuous improvement initiatives with technology partners
• Managing workplace technology budgets, licensing, procurement planning and technology spend optimisation
• Overseeing asset lifecycle management, including procurement, deployment, maintenance and retirement of workplace technology
• Supporting identity and access management processes, including onboarding, offboarding and employee movement activities
• Establishing and monitoring service metrics, KPIs and SLAs to improve operational performance
• Acting as a senior escalation point for workplace technology incidents and service issues
• Leading, coaching and developing a high-performing, customer-focused workplace technology team
• Building strong relationships with stakeholders across the organisation to deliver effective business outcomes