Engineering Lead - Wise AI Assistant Platform

The team you will join: Wise Assistant We're building Wise Assistant, a conversational AI that will become a central interface for managing money on Wise. This is a super visible and highly ambitious AI project The team is at the forefront of applied AI at Wise. We already automate 40% of customer support chats with LLMs, and we're pushing further: voice automation, agentic AI and becoming the conversational operating system at Wise. Part product, part R&D, always production-grade at scale.

This role is a rare opportunity

• Production AI at scale: Not a PoC, not an experiment. Real LLM systems serving millions of customers, with real stakes.
• R&D with impact. You'll read papers, prototype new approaches, and ship them to production. The team is pushing the frontier of what's possible with AI in fintech.
• In Budapest. One of very few opportunities to lead large-scale AI engineering locally.

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You will

• Lead a small, senior engineering team building production LLM systems
• Shape the technical vision for AI at Wise: architecture, evaluation, and how we integrate the latest research into production
• Partner closely with embedded Data Science, PM, Analyst and Prompt Engineering functions
• Stay close to the latest tech (expect hands-on work on system design and architecture)
• Be a thought leader on AI engineering at Wise