Principal Product Designer – LATAM

We’re looking for an exceptional Principal Product Designer to join our award-winning design team. Based in Sao Paulo, you’ll be joining our rapidly growing LATAM squad - helping grow our market-share by shipping new region specific features and journeys. You’ll understand the needs of our customers and deliver work that feels familiar, scalable and unmistakably Wise.

Your mission

This is a unique opportunity to be our first designer in LATAM. Reporting to the Design Director for Regional, you’ll play a key role in shaping a product used by millions to substantially improve the experience for our US customers. This role requires craft, curiosity, and collaboration. As a Principal-level individual contributor, you’ll be establishing and raising the bar for the design of the Wise product in this region. Our product is global by scale and design, yet we’re aware that locally relevant and familiar experiences are key to building a product that users love and use everyday. You’ll be able to balance systems thinking with market specific insight to deliver upon this mission.

Day to day you’ll be working with an Sao Paolo-based full-stack team of product, marketing, analytics, engineering, banking and compliance. We move fast, ship constantly, and obsessively chase market fit. What makes our team unique is that we have the financial, technical and design firepower of the Wise global business behind us.

What you’ll be doing

• Building connections. Partner with product teams to discover customer needs and use those insights to create bold, scalable experiences that engage, convert and/or retain.
• Championing craft. You’ll work on initiatives that span the Wise customer journey. Whatever the surface or context, you’ll deliver work that sets the bar and delights our customers
• Building influence. Champion a design-driven approach by effectively communicating your rationale through clear and compelling storytelling
• Leading by making. Identify opportunities, prioritise what matters, and drive the outcome forward through what you create.

This role will give you the opportunity to

• Ship work you’re proud of. Craft experiences that are innovative, easy to use and clear.
• Flex your skillset. You’ll enjoy a variety of problems that need to be solved in different ways.
• Own your impact. You’ll decide what opportunities to work on, and define their success metrics.
• Elevate product quality. You define what ‘good’ looks like to your team. And you help them deliver it.
• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.