Senior Product Analyst - Customer Reporting

We are looking for a Senior Product Analyst to join Grow's Customer Reporting team in Tallinn. Customer Reporting owns how we inform customers about holdings, performance, fees, statements, regulatory reports, and tax obligations across Grow products. The team's mission is to help customers understand how their money is performing with Wise, meet tax obligations easily and in line with domestic market norms, and support Wise in maintaining regulatory reporting obligations across markets.

This is an embedded product analytics role. You will partner with product, engineering, tax/regulatory, risk, compliance, and operations to turn a complex reporting domain into clear customer outcomes, measurable product work, and reliable data foundations. What You Will Work On

• Define the measurement framework for customer reporting across statements, tax reporting, holdings, performance, fees, and regulatory reports.
• Help bring global tax reporting in-house by supporting prioritization, data requirements, quality checks, and customer-impact measurement.
• Support withholding tax readiness and local tax authority integration work where market needs require it.
• Standardize how the team measures statement quality, reporting completeness, customer friction, operational reliability, and defects.
• Build or specify dashboards, data models, and monitoring that help the team spot reporting gaps before they affect customers.
• Partner with engineering on governed reporting data flows, ownership, SLAs, and controls.
• Translate ambiguous product, regulatory, and customer problems into practical analysis, decision options, and next steps.

What Success Looks Like

• The team has clear metrics for whether Customer Reporting is helping customers understand their money and meet obligations.
• Product and engineering can prioritize reporting work using data on customer impact, operational risk, regulatory need, and effort.
• Reporting data flows are observable, trusted, and actionable for the team.
• Stakeholders understand tradeoffs because analysis is clear, caveated, and connected to the decision.