Digital Workplace Engineer

What you’ll be doing As a Digital Workspace Engineer, you’ll ensure our core collaboration and communication platforms are secure, highly available, and scalable. You will collectively own the technical roadmap for our primary enterprise communication hubs—Google Workspace and Slack—while supporting and ensuring the smooth operations of our wider workplace suite (including Microsoft 365, Filecloud, DocuSign, Adobe, and Calendly). The Digital Workspace team partners with internal teams across the company to design seamless, API-first integrations and robust automation. Your goal is to eliminate friction for our global teams while maintaining strict security boundaries, ensuring everyone can move fast without obstacles.

Your day-to-day

Product & Delivery

• Own the technical roadmap and deliverables for our core digital workspace suite (Google Workspace, Slack, Microsoft 365, Filecloud, etc.), optimizing for predictable, regular cadences of impactful updates.
• Build custom automations and integrations between our SaaS stack and internal systems to reduce manual overhead, eliminate single points of failure, and streamline employee lifecycles.
• Lead incident resolution and post-mortem processes for minor and major outages or misconfigurations within your domain, participating in our engineering support and escalation model as needed.
• Embrace long-term project ownership while actively training and upskilling other engineers to avoid becoming a single blocker.

Leadership & Collaboration

• Mentor, coach, and assist other engineers across the domain, facilitating onboarding for new team members.
• Collaborate cross-functionally with Product, Security, and IAM teams to provide feedback on roadmaps, ensuring you can always articulate why a feature is being built and the customer problem it solves.
• Promote a culture of collaboration that minimizes duplicate work and aligns teams with broader engineering ceremonies (e.g., Tech Days, guilds).
• Actively participate in the interview panel, to help grow our engineering talent using best practices.

Technical Expertise & Excellence

• Design and scale systems with a long-term approach, utilizing clean design patterns, infrastructure-as-code (where applicable), and robust API documentation.
• Account for the availability, reliability, and security of our digital workspace tools, proactively managing technical debt within our risk appetite.
• Enforce company engineering best practices around monitoring, alerting, observability, and compliance auditing for third-party tools.