Senior Payroll Specialist

Team Leadership & Governance

• Operational Oversight: Help manage the regional payroll team, enforce strict payroll cutoffs, and serve as the final approval authority for standard pay runs.
• Leadership Back-up: Serve as the designated regional lead and approval authority when the Payroll Lead is out of office.
• Cross-Functional Gatekeeping: Act as the primary point of contact for Tax, Finance, and People Operations (POps), ensuring clear boundaries and deflecting out-of-scope work to protect team capacity.

Vendor & SLA Management

• Partner Accountability: Track Service Level Agreements (SLAs) and monitor the operational performance of key regional payroll partners (including Deel, CloudPay, RSM, and OSV).
• Compliance & Regulation: Monitor and track regional legislation updates impacting Wise, ensuring all changes are successfully implemented through to production.

Audit, Risk, & Quality Assurance

• Audit Ownership: Lead and manage comprehensive audit walkthroughs with both internal and external audit teams.
• Risk Mitigation: Proactively monitor and manage logged risk items to ensure swift resolution and compliance.
• Root Cause Analysis (RCA): Apply advanced problem-solving skills to identify, analyze, and resolve payroll discrepancies or process bottlenecks at their root.

Stakeholder Management & Projects

• Stakeholder Collaboration: Build strong, trust-based relationships with internal and external stakeholders through clear, transparent, and timely communication.
• Project Work: Contribute to and lead payroll-related projects, such as system implementations, process automation, and regional expansions.