Principal Product Manager - APAC Onboarding & KYC

Wise is building the best way to move and manage money across borders. To make that possible, customers need to be able to join Wise quickly, safely, and confidently. We’re looking for a Principal Product Manager to join our Onboarding & KYC team in Hyderabad. You’ll own high-impact product work across APAC, helping Wise build onboarding and verification experiences that are low-friction for customers and prevent financial crime. This is a senior role for someone who can operate in ambiguity, get deep into customer, regulatory, data, and technical details, and turn complex problems into shipped product outcomes.

What you’ll be doing

• Own product strategy and roadmap for APAC onboarding, KYC and financial crime mitigation initiatives, from discovery through delivery, launch, measurement, and iteration.
• Build and scale digital identity verification and eKYC experiences across markets such as Japan, Singapore, Australia, New Zealand, Thailand, Malaysia, Hong Kong, and the Philippines.
• Partner with Engineering, Design, Analytics, Operations, Risk & Compliance to balance conversion, customer experience, operational cost, regulatory requirements and financial crime risk.
• Lead complex localisation work, including integrating local identity providers, registry checks, and APAC-specific controls into Wise’s global platform.
• Improve customer onboarding outcomes such as first product adoption, verification completion, time-to-verify, manual review rates, cost-to-serve, and quality of fincrime decisions.
• Mitigating risk of financial crime by ensuring our in-product control environment accounts for country-specific financial crime risks.
• Use data, customer insight, operational feedback, and regulatory context to prioritise what matters most.
• Help generalise APAC’s strongest onboarding and KYC capabilities so they can be reused by other Wise product teams.
• Staying close to the details: customer journeys, dashboards, service architecture, regulatory interpretations, edge cases, incidents, and operational workflows.