FinCrime Operations Team Lead - Sanctions

We are looking for a Sanctions Team Lead to help guide and scale our established Sanctions Screening team in São Paulo, Brazil. This is a unique opportunity to shape the foundation of our Brazil operations, mentor a growing team of specialists, and directly impact Wise’s compliance mission. If you are a natural leader who thrives on navigating complex regulatory changes, developing talent, and optimizing investigative workflows, this role is for you.

Your mission

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. We’re looking for a Sanctions Team Lead to join our newly established Sanctions team. The main purpose of the team is to screen Wise customers against sanctioned entities and carry out complex investigations on the alerts. Here’s how you’ll be contributing to the Sanctions Screening team:

• Hire, lead, develop and manage a Sanctions team, including amongst others administrative tasks such as scheduling, interviewing, organising team activities etc.
• Measure team's KPIs, plan capacity and maintain focus on customer experience; as well as taking ownership of various projects
• Develop effective operational processes, task allocation, training and performance management to deliver a great customer experience with a tightly managed cost base
• Collaborate with Wise’s Quality team to maintain a high quality of sanctions checks that were performed by the team
• Take decisions within our policy framework and working with compliance to evolve both our policies and processes
• Understand and manage training the team on our regulatory obligations, how our policies fulfil them and our risk-based approach to deterring and preventing money laundering and financial crime
• Able to represent the policies, processes and auditable screening work to regulators and auditors
• Work with third party management, outsourcing partners, product teams, customer support and across compliance to manage operational impact of changes and identify opportunities to improve the customer experience, increase automation or improve operational efficiencies.