Compliance System Manager

We’re looking for a Compliance System Manager to join our growing team in Tallinn, Estonia. In this role, you will be a key driver of efficiency, scalability, and operational excellence for the Compliance Team of our Belgian entity (Wise Europe SA). Sitting within the Regulatory Oversight team, you will bridge the gap between regulatory requirements and technology solutions. You will own operational compliance processes, drive project management and technical coordination during regulatory audits, build smart tooling solutions for the wider Wise Europe Compliance function, and autonomously identify and implement solutions to streamline manual workflows and accelerate AI adoption.

WHAT YOU’LL BE DOING

• Operational Ownership: Own core regulatory compliance workflows, including the end-to-end preparation and submission of Fit & Proper forms, as well as the upkeep of our regulatory interactions and policies registers.
• Tooling & Visualisation: Own the development and maintenance of tooling solutions for the wider compliance function (e.g., Jira boards for team task tracking and clear visualisation dashboards for monitoring compliance plan progress).
• Automation & AI Adoption: Proactively identify operational bottlenecks and build automated solutions (leveraging tools such as Slack automations, Credal, and Gemini) to eliminate repetitive manual work and elevate AI adoption across the team.
• Data Collection & Reporting: Extract, analyze, and aggregate compliance data using analytics platforms (such as Lightdash and Snowflake) to support high-quality management reporting and decision-making.
• Inspection & Audit Coordination: Provide end-to-end project management and technical support during regulatory inspections and audits, including setting up structured tracking for Requests for Information (RFIs), following up with action owners, and keeping key stakeholders aligned to meet tight deadlines.
• Cross-Functional Collaboration: Partner closely with Compliance Analytics, Group Compliance, Risk, Engineering, and Product teams to drive continuous operational improvements.
• Regulatory advisory: Support gradually with regulatory advisory tasks in selected areas, following completion of functional training (e.g. marketing escalations, incident reporting).

YOU’LL HAVE THE OPPORTUNITY TO

• Modernize 2LOD Operations: Re-imagine how a compliance function operates by transforming administrative processes into streamlined, automated workflows.
• Drive High-Stakes Delivery: Support regulatory inspections, ensuring audit processes run smoothly and transparently.
• Exercise True Autonomy: Diagnose operational pain points, propose pragmatic solutions, and independently learn and implement the tools needed to fix them.
• Drive Cross-Functional Impact: Serve as the connector between regulatory expectations and technical execution across multiple risk, product, and engineering stakeholders.