Graduate Content Designer

We’re looking for a recent graduate to join our Design team in London as a Graduate Content Designer. Content designers help make products easier to understand and use. We think about what customers need to know and do, then shape the information, structure and words that help them move forward. That creates better experiences for customers and helps more people use Wise successfully. You could be involved in helping someone understand why their transfer is delayed, making it easier to open an account, explaining a complicated financial concept, or working with others to design a new feature.

There’s no single route into content design. You might think of yourself as a writer or designer, or have studied something like English literature, law, history, linguistics or psychology. Subjects that involve understanding people, language, evidence or complex ideas. What matters is that you enjoy figuring out what people need to know and do, and finding the clearest way to help them do it. You’ll join Wise’s mission to build an open, fair and human financial system, because people without borders need money without borders.

About the graduate programme You’ll learn alongside experienced Content Designers and work closely with Product Designers, Researchers, Engineers, Product Managers and other Wisers. For your first 10 months, you’ll join one of our product teams and work on real customer problems. You’ll then rotate into a different team for 12 months, giving you the chance to build new skills and experience a different part of Wise. At the end of the 22-month programme, you’ll move into a permanent role.

You won’t be expected to know everything from day one. You’ll have support from experienced Content Designers, regular feedback and plenty of opportunities to develop your craft. You’ll also have flexibility in how and where you work. We understand everyone needs a little something different - so we’ll do our best to make it happen, but we recommend coming to the office as much as possible in your first few months. Throughout the programme, you’ll:

• get to know our customers and understand the problems they’re trying to solve
• design clear, useful content that helps people use Wise
• work with designers, researchers, engineers and product managers to shape customer experiences
• turn complicated ideas, processes and financial information into something people can understand
• use research, data and feedback to improve your work
• develop your skills in content design, product thinking and collaboration