Graduate UX Researcher

We’re looking for a Graduate UX Researcher to join our multidisciplinary Design team in London. Your time will be spent working and learning in product teams, where you’ll shape useful, usable, and memorable customer experiences.You’ll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

Your mission

You'll be mentored by several UX Researchers at Wise, collaborating with other Wisers and fellow grads on cross-functional projects. We plan our focus areas every quarter, and your mission will be mapped out with your lead. You’ll have plenty of room to grow and help to define your scope. You will spend the first 10 months working in a product team, where you’ll shape useful, usable, and memorable customer experiences. You will then rotate into a second 12 month placement with a different team and add breadth and depth to the skills you developed in your first placement. At the end of the 22 month grad programme you will settle into your permanent role in the Regional Squad.

Here’s how you’ll contribute

• You’ll focus on building empathy for our customers, developing a deep understanding of their needs and helping your teams use those insights to make better decisions.
• You’ll be honing and flexing your quantitative and qualitative research craft skills while working closely with others to deliver measurable, lasting impact.
• You will have flexibility in how and where you work. We understand everyone needs a little something different - so we’ll do our best to make it happen, but we recommend coming to the office as much as possible in your first months.
• You’ll learn to connect research insights with customer behaviour data and analytics to build a more complete understanding of customer needs.