TrueMoney
CP Group's wallet across 7 SEA markets; Thailand's biggest.
- Who holds it
- An e-money institution holds your balance in a safeguarding account — E-money license (Bank of Thailand) via Ascend Money; local e-money/payments licenses across 7 SEA markets.
- The ledger
- The e-money institution’s own ledger.
- If it fails
- Safeguarded funds are returned in administration — ring-fenced, but access can be frozen and slow.
Derived from TrueMoney’s regulation type and custody — a class of protection, not a guarantee. Limits and eligibility vary by scheme, balance and jurisdiction; confirm before you rely on it. What happens if a neobank shuts down →
The facts
| Category | traditional · underbanked |
| AI | AI underwriting in production |
| HQ | Bangkok, TH |
| Founded | 2003 |
| Custody | Custodial |
| Regulation type | E-money institution |
| License detail | E-money license (Bank of Thailand) via Ascend Money; local e-money/payments licenses across 7 SEA markets |
| Card | Visa/MC · Prepaid |
| Stablecoins | No |
| KYC | Yes |
| Active regions | Asia |
Verified links: official site ↗
Common questions about TrueMoney
What is TrueMoney?
TrueMoney is a fiat neobank built for underbanked, headquartered in Bangkok, TH and founded in 2003. Your money is held custodially, so TrueMoney or its partner bank holds the balance and you hold a claim on it. It is regulated as an e-money institution (E-money license (Bank of Thailand) via Ascend Money; local e-money/payments licenses across 7 SEA markets).
Does TrueMoney have a card, and where can you use it?
It issues a Visa and Mastercard prepaid card. It is available in Asia.
Does TrueMoney require KYC?
Yes. TrueMoney requires identity verification (KYC) to open an account, as a e-money institution.
Early investors
Peers
Wise · KakaoBank · WeBank · bKash · Maya · GCash
TrueMoney appears in
Neobanks authorised as e-money institutions (48) · Neobanks available in Asia (132) · Neobanks built for the underbanked (23) · Neobanks that issue a Visa card (182) · Neobanks that issue a Mastercard (150)
Figures compiled from public sources, for comparison only — not financial advice. "Up to" rates change constantly; always confirm with the issuer. Spotted an error? Suggest a fix.