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Step

traditional · Palo Alto, US · est. 2018 · open in the directory → · Deutsch → · Italiano → · Français → · Español → · Português →

short answerStep is a fiat neobank built for gen z & students, headquartered in Palo Alto, US and founded in 2018. Your money is held custodially, so Step or its partner bank holds the balance and you hold a claim on it. It operates on a partner-bank model (Partner bank (Evolve)). It issues a Visa debit and credit builder card. It is available in North America.

Teen banking that builds credit history before 18 via a secured spend card.

Teen banking + credit building, no fees.

the money mapPass-through insurance, via a sponsor bank
Who holds it
A sponsor bank behind the brand — not the app you signed up with — Partner bank (Evolve).
The ledger
Split between a program manager and the sponsor bank — the modular setup that broke in Synapse.
If it fails
Any claim runs through the sponsor bank, and only works if the two ledgers reconcile.

Derived from Step’s regulation type and custody — a class of protection, not a guarantee. Limits and eligibility vary by scheme, balance and jurisdiction; confirm before you rely on it. What happens if a neobank shuts down →

The facts

Categorytraditional · gen z & students
HQPalo Alto, US
Founded2018
CustodyCustodial
Regulation typePartner-bank model
License detailPartner bank (Evolve)
CardVisa · Debit + credit builder
Yield~4% savings goals
StablecoinsNo
KYCYes
Active regionsNorth America
CountriesUnited States
FoundersCJ MacDonald
Funding~$175M+ raised

Verified links: official site ↗ · terms ↗ · privacy ↗ · @step ↗

Common questions about Step

What is Step?

Step is a fiat neobank built for gen z & students, headquartered in Palo Alto, US and founded in 2018. Your money is held custodially, so Step or its partner bank holds the balance and you hold a claim on it. It operates on a partner-bank model (Partner bank (Evolve)).

Does Step have a card, and where can you use it?

It issues a Visa debit and credit builder card. It is available in North America.

Does Step require KYC?

Yes. Step requires identity verification (KYC) to open an account, as a partner-bank model.

What does Step cost?

From the verified fields: yield ~4% savings goals. Cashback and yield are "up to" figures that change constantly and often depend on a paid plan — confirm current terms with Step before relying on them.

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Early investors

Notable venture and strategic investors from Step's publicly disclosed funding rounds (~$175M+ raised).

comparePut Step side by side with any of the other 379 tracked neobanks in the directory — custody, license, cashback, yield, stablecoins and geography in one view.

Who owns Step?  ·  Step alternatives

Head-to-head

Step vs Current · Step vs Greenlight

Peers

Chime · Wise · Varo · Current · SoFi · Ally Bank

Step appears in

Neobanks running on someone else’s banking license (81) · Neobanks available in North America (126) · Neobanks for gen z and students (8) · Neobanks that issue a Visa card (182) · Neobanks in United States (66)

Figures compiled from public sources, for comparison only — not financial advice. "Up to" rates change constantly; always confirm with the issuer. Spotted an error? Suggest a fix.